Privacy Policy

1. Information We Collect

ZumaVerify ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:

• Account Information: Name, email address, phone number, and company details
• Document Data: Documents you upload, signatures, and related metadata
• Usage Information: How you interact with our platform, including IP addresses, browser type, and device information
• Communication Data: Messages you send to us and records of our interactions

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our e-signature services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• Service Providers: We may share information with third-party vendors who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: Information may be transferred in connection with mergers, acquisitions, or asset sales
• Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• End-to-end encryption for all document transmissions
• SOC 2 Type II compliance and regular security audits
• Multi-factor authentication and access controls
• Regular security training for all employees
• Secure data centers with 24/7 monitoring

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Document data is typically retained for 7 years after account closure unless you request earlier deletion.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Portability of your data
• Objection to processing
• Restriction of processing

To exercise these rights, please contact us at privacy@zumaverify.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at: